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Shipping Policy

SHIPPING POLICY

Landon and Emma's Safer Bath Kit, LLC
d/b/a Safer Bath Kit

Last Updated: August 11, 2026

Thank you for shopping with Safer Bath Kit.

This Shipping Policy explains how orders placed through https://www.thesaferbathkit.com are processed, shipped, and delivered.

If you have questions about an order or shipment, contact us at:

yourkit@thesaferbathkit.com

1. ORDER PROCESSING

Orders are processed as promptly as reasonably possible after they are successfully placed and payment is authorized.

Orders are not shipped until payment has been successfully processed and the order is ready for fulfillment.

Processing times may be affected by:

- Weekends
- Holidays
- High order volume
- Inventory availability
- Payment review
- Address verification
- Carrier or fulfillment interruptions

Any estimated processing or shipping timeframe displayed at checkout or in an order confirmation should be treated as the applicable estimate for that order.

2. SHIPPING RATES

Available shipping options and applicable shipping charges are calculated or displayed during checkout.

Shipping costs may vary based on factors including:

- Delivery destination
- Shipping method
- Carrier
- Order size or weight
- Promotional shipping offers, if applicable

The shipping amount shown and accepted at checkout will apply to your order unless otherwise required by law.

Any free-shipping promotion, if offered, will be subject to the terms displayed at the time of purchase.

3. DELIVERY ESTIMATES

Estimated delivery times may be shown during checkout or provided after your order ships.

Delivery estimates are not guaranteed unless we expressly state otherwise.

Actual delivery times may vary because of circumstances outside our reasonable control, including:

- Carrier delays
- Weather conditions
- Natural disasters
- Service interruptions
- High-volume shipping periods
- Incorrect or incomplete addresses
- Transportation delays
- Government actions
- Other circumstances affecting carriers or fulfillment providers

Once an order is transferred to the shipping carrier, final delivery timing is generally controlled by the carrier.

4. SHIPPING CONFIRMATION AND TRACKING

When tracking information is available, you will receive a shipping confirmation at the email address provided with your order.

The confirmation may include:

- Carrier information
- Tracking number
- Tracking link
- Estimated delivery information

Tracking information may take some time to update after a shipping label is created.

5. SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before completing checkout.

If you notice an error after placing your order, contact us immediately at:

yourkit@thesaferbathkit.com

We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has entered processing or fulfillment.

Safer Bath Kit is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer, except as otherwise required by law.

6. UNDELIVERABLE OR RETURNED PACKAGES

If a package is returned to us because it was:

- Addressed incorrectly
- Undeliverable
- Refused
- Unclaimed
- Returned by the carrier for another delivery-related reason

please contact us at:

yourkit@thesaferbathkit.com

We will review the circumstances and provide available options.

Additional shipping charges may apply if an order must be shipped again because of incorrect information supplied by the customer or another issue outside our control.

7. LOST PACKAGES

If tracking information indicates that your package has not been delivered within a reasonable period after the estimated delivery date, contact us at:

yourkit@thesaferbathkit.com

Please include:

- Your name
- Order number
- Shipping address
- Tracking information, if available

We may need to work with the applicable carrier to investigate the shipment.

Please do not file duplicate claims with both Safer Bath Kit and the carrier unless instructed to do so.

8. PACKAGES MARKED DELIVERED

If tracking shows that your order was delivered but you cannot locate the package, we recommend first:

- Checking the delivery area around your residence
- Checking with household members
- Checking with neighbors where appropriate
- Reviewing any delivery photograph or carrier notification
- Allowing a reasonable period in case the carrier marked the package delivered shortly before completing delivery

If the package still cannot be located, contact us at:

yourkit@thesaferbathkit.com

We will review the situation and assist with available next steps.

A carrier's delivery confirmation may be considered when evaluating a missing-delivery request.

9. DAMAGED SHIPMENTS

Please inspect your order when it arrives.

If the package or product arrives damaged, contact us as soon as reasonably possible at:

yourkit@thesaferbathkit.com

Please provide:

- Your order number
- A description of the issue
- Clear photographs of the product
- Clear photographs of the shipping packaging, when available

Keep the product and packaging until we have reviewed the issue.

Depending on the circumstances, an appropriate resolution may include a replacement or refund in accordance with our Return & Refund Policy and applicable law.

10. INCORRECT OR MISSING ITEMS

If you receive:

- The wrong product
- An incomplete order
- An order missing a component

contact us at:

yourkit@thesaferbathkit.com

Please include your order number and photographs where helpful.

We will review the issue and provide an appropriate resolution.

11. ORDER CHANGES AND CANCELLATIONS

If you need to change or cancel an order, contact us as soon as possible at:

yourkit@thesaferbathkit.com

We cannot guarantee that an order can be changed or canceled once it has entered processing, fulfillment, or shipment.

If an order has already shipped, the applicable Return & Refund Policy will govern any available return options after delivery.

12. SHIPPING DELAYS

If we become aware that an order cannot be shipped within the timeframe represented to you, we will handle the delay in accordance with applicable law.

Where required, we may:

- Provide an updated shipping estimate
- Request your consent to a delay
- Give you the opportunity to cancel the order
- Issue a refund if the order is canceled

13. DOMESTIC AND INTERNATIONAL SHIPPING

Shipping availability is determined by the destinations and shipping methods offered during checkout.

If a shipping destination is available for selection and an order can be completed through checkout, the available shipping options and charges will be displayed before purchase.

If international shipping is offered, customers may be responsible for customs duties, taxes, import charges, brokerage fees, or similar amounts imposed by the destination country unless checkout expressly states otherwise.

Safer Bath Kit does not control charges imposed by foreign governments or customs authorities.

14. THIRD-PARTY SALES CHANNELS

Orders placed through third-party platforms or marketplaces, including TikTok Shop or another authorized sales channel, may be subject to that platform's shipping, fulfillment, tracking, and dispute-resolution procedures.

Customers should use the applicable marketplace order system where required.

15. RETURNS

Shipping related to returns is governed by our Return & Refund Policy.

Please review that policy before returning a product.

Do not mail a return to Safer Bath Kit without first following the return instructions provided in that policy.

16. EVENTS OUTSIDE OUR CONTROL

Safer Bath Kit is not responsible for delays caused by events outside our reasonable control, including:

- Severe weather
- Natural disasters
- Carrier disruptions
- Transportation failures
- Labor interruptions
- Government actions
- Public emergencies
- Supply-chain disruptions
- Other circumstances beyond our reasonable control

We will make reasonable efforts to communicate material delays when appropriate.

17. CONSUMER RIGHTS

Nothing in this Shipping Policy limits rights or remedies that cannot legally be waived under applicable consumer protection laws.

18. CHANGES TO THIS SHIPPING POLICY

We may update this Shipping Policy from time to time as our shipping methods, carriers, fulfillment operations, or business practices change.

When we make changes, we will update the "Last Updated" date at the top of this policy.

The policy applicable to an order will generally be the policy in effect when that order was placed, except where applicable law requires otherwise.

19. CONTACT US

For questions regarding shipping, delivery, tracking, or an order, contact:

Landon and Emma's Safer Bath Kit, LLC
d/b/a Safer Bath Kit

Email:
yourkit@thesaferbathkit.com

Website:
https://www.thesaferbathkit.com